- Forum posts: 2
Oct 16, 2021, 8:13:45 PM via Website
Oct 16, 2021 8:13:45 PM via Website
hi, im trying to move over from an Apple iPhone 11 to my new Motorola G9 Play, i’m trying to use the Samsung Smart Switch app but every time I go to use it on my Motorola it automatically thinks that my new Motorola is my old phone and tells me to “plug in a new Galaxy phone”, obviously the Motorola is my new phone but I can’t move my data from my iphone to my new one as it thinks its the old phone, i wouldn’t care if i lost all my photos because i have them on google drive but I really desperately want to transfer over all my messages especially from my parents and boyfriend but it wont allow it, can anyone please please help?